We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.   Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.   What does Access offer you?  We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.  On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you.     About you: • You will have experience of our Synergy, Mosaic and Core+ solutions from working within a Local Authority Setting. • You will be Confident, articulate and a good communicator, both orally and written, to deliver training and consultancy with clear and concise instruction. • You will be able to listen to customer’s requirements and translate these into system solutions. • You will have a strong sense of customer success • You will have strong interpersonal and rapport building skills • You will develop and maintain a product knowledge of our solutions • You will understand and advise on Ofsted and DfE policy changes and information recording needs. Day-to-day, you will: • Deliver software demonstrations/buy-in sessions new customers • Undertaking Business Process Reviews and advising customers on configuration. • Configuring software; system administration and parameters, workflow, mail merge • Delivering Report Writing training (SQL Server SSRS, Crystal) • Delivering end-user classroom style training sessions • Preparing training material, guides, handouts, PowerPoint presentation Your skills and experiences might also include: • Some SQL Server Reporting Services and Report Builder experience • Experience in documentation content and presentation (e.g. user guides) • Experience of delivering training in a Local Government setting. What are we all about?  The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace.   At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.