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Account Manager - SaaS
Job description
Account Manager - SaaS
We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.
Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.
What does Access offer you?
We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.
On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you.
About you:
As a member of the Account Manager in our SaaS Sales team, you will play a pivotal role in identifying new business opportunities and promoting cross-selling initiatives for our suite of solutions across the UK. This position offers remote flexibility, If you're seeking an avenue to propel your career forward, this is an excellent opportunity to accelerate your career through a progressive software company with a proven record of growth, investment, and stability.
Day-to-day, you will:
• Achieve monthly, quarterly, and annual sales targets for software subscriptions and solutions.
• Be responsible for developing customer relationships and manage and own the sales process, with the support of presales and consultancy teams.
• Build good relationships with your customer base and create opportunities for new and additional revenue (Cross-sell and Up-sell).
• Respond to enquiries quickly and efficiently and engage with colleagues in other teams to support clients.
• Host meetings at all levels with customers, including C-suite.
• Once a sale is made, ensure a smooth handover to the projects team
• Drive the sales process forward by effectively managing objections, negotiating terms, and closing deals.
• Collaborate with marketing and product teams to develop targeted campaigns and promotional materials to support new business efforts.
• Track and analyse key performance metrics related to new business development activities, adjusting strategies as needed to meet or exceed targets.
• Stay informed about industry trends, competitor activities, and market dynamics to identify emerging opportunities and stay ahead of the curve.
Your skills and experiences might also include:
• Proven experience in B2B sales within the SaaS industry, with a deep understanding of SaaS products, services, and market trends, along with previous experience in Field Sales and/or Account Management roles in the UK.
• Innate self-motivation, with a drive to excel and achieve goals in a fast-paced sales environment.
• Strong time management skills, capable of effectively prioritizing tasks and managing a demanding workload.
• Collaborative mindset, comfortable working as part of a small team and contributing positively to group efforts.
• Exceptional communication skills across various channels, including phone, email, and written correspondence.
• Keen attention to detail, ensuring accuracy and precision in all aspects of work.
• Conduct business with integrity, loyalty, and honesty, building trust with colleagues and clients alike.
• Foster positive relationships through cooperation and support, both internally with team members and externally with clients.
• Maintain a positive attitude, approaching challenges with optimism and resilience.
• Commitment to continuous self-improvement and ongoing learning to stay abreast of industry trends and sales techniques.
• Willingness to travel and participate in events such as exhibitions, seminars, and sales meetings, occasionally requiring overnight stays away from home.
What are we all about?
The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace.
At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.
Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.
Love Work. Love Life. Be You.